Shipping policy
Shipping & Returns Policy
Processing Time
Orders are typically processed within 72 hours (business days) after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Delivery Times
We offer the following shipping options:
- Standard Shipping: Estimated delivery within 5–8 business days.
- Express Shipping: Estimated delivery within 3–5 business days.
Please note that delivery times are estimates and begin from the date your order is dispatched, not the date it is placed. Once your order ships, you'll receive a confirmation email with tracking details so you can follow its progress every step of the way.
Order Tracking
As soon as your order is on its way, we'll send your tracking number directly to your email. If you haven't received tracking information within 3 business days of placing your order, please check your spam folder or contact our support team.
Returns
We want you to love your purchase. If you're not completely satisfied, you may return your item within the timeframe outlined in our money-back guarantee. Items must be returned in their original condition and packaging. To start a return, simply reach out to our support team and we'll guide you through the process.
Questions?
If you have any questions about your order, shipping, or returns, please don't hesitate to contact us — we're always happy to help.